Privacy Policy

The short version

VividStatus processes your photos and videos entirely on your device. Your media is never uploaded to us — we never see it, store it, or transmit it.

In the EU, the EEA, the United Kingdom and Switzerland the app measures advertising only after you allow it, and this website loads visitor statistics only after you agree, wherever you are. Both are explained below, and you can change your choice at any time.

Who we are

VividStatus and this website are provided by NETKREATIVES BV (“NetKreatives”), Volaardestraat 88, 9200 Dendermonde, Belgium, enterprise number 0638.905.445. We are the controller of the personal data described here. For anything privacy-related, contact [email protected].

What the app processes

Photos and videos you select (or record with the camera) are read from your photo library with your permission and processed on-device to fit WhatsApp Status’s 9:16 frame and, when a clip is longer than the limit your WhatsApp accepts, to split it into ordered parts. The exported parts are saved back to your library. None of this media leaves your device through us.

The app has no user accounts and does not collect your name, email address, or contacts.

Usage statistics

The app sends anonymous usage signals to TelemetryDeck (Germany): for example that media was imported, that an export succeeded or failed, which introduction screen was shown, or that the purchase screen was seen, together with the app version, device model, system version and a two-letter region code. The identifier is hashed on your device; we cannot identify you from it. File names, photos, videos, text, music and contacts are never sent.

On first launch the app asks Apple (through Apple’s AdServices framework) whether the install followed one of our ads in the App Store. If it did, the campaign, ad group and keyword numbers are added to the usage signals. This uses no advertising identifier, shows no tracking question, and does not tell us who you are.

Purchases

Subscriptions and the lifetime purchase are billed by Apple through your App Store account. To manage entitlements we use RevenueCat, which processes a pseudonymous app-install identifier and your purchase receipts. We never receive your payment details.

Apple provides us with aggregated, anonymized App Store statistics (downloads, sales) that cannot be traced to you.

Ad measurement in the app — only with your permission

We advertise VividStatus on Meta’s platforms (Facebook and Instagram) and measure which ads lead to installs and purchases. The app asks you about this once: after the introduction and before the first purchase screen. In the European Union, the EEA, the United Kingdom and Switzerland — and whenever the app cannot determine your App Store country — nothing is sent to Meta unless you tap “Allow”. Elsewhere a short explanation comes before Apple’s tracking question, measurement runs by default, and you can switch it off.

If measurement is on, Meta’s software in the app tells Meta that the app was opened, that the introduction was finished, that the purchase screen was seen, and that a trial was started or something was bought, with its price and currency, together with device and network information such as device model, system version, language, time zone and IP address. Your device’s advertising identifier is included only if you also answer yes to Apple’s tracking question.

Never shared: your photos, videos, text, music, contacts or anything else you create in the app. We and Meta use the information to measure which ads work and to show our ads to people likely to find the app useful; Meta also uses it under its own policy. You can change your choice at any time in the app under Settings → Ad measurement, and Apple’s tracking permission in the iOS Settings app. Where no ad software runs, the app only tells Apple that it was installed (SKAdNetwork), which identifies no one.

This website and cookies

Our servers and Cloudflare (our network provider) keep short-lived technical logs (IP address, browser type) for security and reliability; Cloudflare may set a strictly necessary security cookie. There is no advertising pixel on vividstatus.com and we set no advertising cookies.

We may use Google Analytics 4 to see which pages are useful. It is loaded only when it is switched on for this site, and only after you choose “Allow analytics” in the privacy banner; if you decline or never answer, no Google script is loaded and no analytics cookie is set. With your consent, Google receives the address of the pages you view (without anything after a “?”) and the page you came from, and sets the cookies _ga and _ga_<ID> for up to two years; advertising features are switched off. Your choice is stored in your browser under vividstatus:analytics-consent:v1 and is not sent to us. You can change it at any time through “Cookie settings” at the bottom of every page; declining removes the analytics cookies.

When you contact us

If you email us we receive your address and what you write, and use it to answer you. Please leave out sensitive information that is not needed.

Why we may process this

Performing our contract with you: providing the app and confirming purchases. Our legitimate interest in a working, improving product: privacy-preserving usage statistics, measuring our App Store ads through Apple, site security and answering support requests. Your consent: ad measurement in the app where it is required, the advertising identifier, and Google Analytics on this website. You can withdraw consent at any time; that does not affect earlier processing.

Who receives data, and where

The recipients are the providers named above: Apple, RevenueCat (United States), TelemetryDeck (Germany), Meta Platforms Ireland, Cloudflare, our hosting provider and, when analytics is on, Google Ireland. They act for us or, in the case of Meta, also for its own purposes. Meta, RevenueCat, Cloudflare, Google and Apple may process data in the United States or other countries outside the EEA; they rely on the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses. We do not sell personal data.

How long

Media and projects on your device stay there until you delete them or remove the app. Your consent choices are kept on the device or in your browser until you change them. We keep support emails for up to two years after the last contact. The providers keep data as described in their own policies; the Google Analytics cookies last up to two years unless you decline or clear them.

Your rights

Under the GDPR you can request access to, correction of, or deletion of any personal data we hold, ask us to restrict its processing, receive a copy in a portable format, and object to processing based on our legitimate interests. Since we hold almost none, the practical scope is purchase records (managed by Apple and RevenueCat) and any email you send us. Write to [email protected] and we will respond within 30 days.

You can also lodge a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels (gegevensbeschermingsautoriteit.be), or with the authority where you live.

Children

The app and this site are not directed at children, and we do not knowingly measure advertising for them.

Changes

We update this notice when the app or the site changes and show the date at the top. If a change affects a consent you gave, we ask again.